1xbeat Frequently Asked Questions

Creating a 1xbeat account takes under three minutes. Visit the registration page, enter your Pakistani mobile number, choose a secure password, and confirm your number via OTP. You will also need to provide your date of birth to confirm you are 18 or older. Once your OTP is verified, your account is active and you can make your first deposit immediately.

1xbeat requires a valid Pakistani CNIC (Computerised National Identity Card) and a clear selfie photograph to complete KYC. KYC is mandatory before your first withdrawal can be processed. In some cases, 1xbeat may also request a recent bank statement or utility bill to confirm your address, particularly for large withdrawal requests. Upload documents directly from your account settings.

No. 1xbeat strictly allows one account per person. Duplicate accounts are detected during KYC and registration checks. If a second account is found, both accounts may be suspended and any bonus funds forfeited. If you have accidentally registered twice or cannot access your original account, contact 1xbeat support immediately to resolve the issue before attempting to register again.

On the 1xbeat login page, click "Forgot Password" and enter the Pakistani mobile number linked to your account. A one-time password (OTP) will be sent via SMS. Enter the OTP and you will be prompted to set a new password. The entire process takes about 60 seconds. If you no longer have access to your registered mobile number, contact 1xbeat support for manual account recovery.

To permanently close your 1xbeat account, contact our 24/7 support team with your registered mobile number and a written request for account closure. Before submitting the request, ensure your PKR balance is fully withdrawn, as any remaining funds will be returned to your last verified payment method. Note that permanent closure is different from self-exclusion — if the reason is problem gambling, self-exclusion through the Responsible Gaming settings is recommended instead.

The minimum deposit on 1xbeat varies by payment method but is designed to be accessible for Pakistani players at all budget levels. JazzCash and Easypaisa deposits start from as low as Rs 200, while bank transfer minimums via HBL, UBL, Meezan Bank, or Bank Alfalah may be slightly higher. Check the Cashier section of your 1xbeat account for the current minimum specific to your chosen method.

JazzCash withdrawals on 1xbeat are typically processed within 1 to 4 hours once your KYC is verified and the withdrawal is approved by our payments team. During peak hours or if additional verification is required, processing can take up to 24 hours. To keep things moving quickly, make sure your 1xbeat account name matches your JazzCash account name exactly, as mismatches are the most common cause of withdrawal delays.

1xbeat does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider — JazzCash, Easypaisa, your bank, or mobile wallet — may apply their own transaction charges, which are outside 1xbeat's control. We recommend checking your payment provider's fee schedule before initiating a transaction. Fee details are also displayed in the 1xbeat Cashier at the point of transaction.

Yes. Easypaisa mobile wallet deposits on 1xbeat do not require a linked bank account — your Easypaisa mobile wallet balance is sufficient. This makes it one of the most accessible deposit methods for Pakistani players, including those in cities like Karachi, Lahore, Faisalabad, and Rawalpindi who primarily use mobile wallets for everyday transactions. Simply select Easypaisa in the 1xbeat Cashier and follow the on-screen instructions.

If your 1xbeat withdrawal has been pending for more than 24 hours, first check your account notifications and email for any verification request from our payments team — outstanding KYC documents are the most common cause. If there are no outstanding requests and the withdrawal is still pending, contact 1xbeat support via live chat with your transaction reference number. Our team will investigate and resolve the issue promptly.

Yes. 1xbeat supports bank transfers through several major Pakistani banks including HBL, UBL, Meezan Bank, and Bank Alfalah. Bank transfer processing times are typically longer than mobile wallet options — deposits can take 1 to 2 business hours and withdrawals up to 1 to 2 business days depending on your bank. Ensure your bank account name matches your verified 1xbeat account name to avoid delays.

1xbeat offers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, total wickets, over/under runs per over, and live in-play betting. PSL matches are among the most popular on the platform, with pre-match and live odds available from the toss onwards. International fixtures including T20I and Test series featuring Pakistan are also fully covered with competitive PKR betting lines.

All slot games available on 1xbeat use certified Random Number Generation (RNG) technology, meaning every spin outcome is completely independent and cannot be predicted or manipulated. Game providers supply audit certificates from recognised independent testing bodies. The RTP (return to player) percentage for each slot is displayed in the game information panel inside the 1xbeat lobby — look for the "i" icon on any game tile.

Yes — 1xbeat is built mobile-first. The platform is fully optimised for Android and iOS browsers without requiring a separate app download. All games including live casino, cricket betting, slots, and table games run smoothly on smartphones. The interface automatically adapts to smaller screens, making it easy to deposit via JazzCash, place bets, and manage your account entirely from your mobile device.

The 1xbeat Casino section covers live dealer games — roulette, baccarat, blackjack, and game shows streamed in real time from professional studios with human dealers. The Slots section is dedicated to RNG-based video slots with themes, paylines, and bonus features. Both sections are accessible from the main navigation. If you prefer human interaction and real-time gameplay, go to 1xbeat Casino; if you prefer fast-paced independent spins, the Slots lobby is your destination.

If a cricket match on 1xbeat is officially abandoned, cancelled, or results in a no-result due to rain or any other external cause before the minimum number of overs required for a result has been bowled, most markets will be voided and your staked PKR amount will be returned to your account balance. Market-specific settlement rules are published in the 1xbeat Help section. In-play bets placed on a match that was already in progress follow a different settlement procedure detailed in the betting rules.

New players who register a verified 1xbeat account and make their first qualifying deposit in PKR are eligible for the welcome bonus. The bonus amount and percentage are displayed on the promotions page at the time of your registration. The welcome offer is credited to your bonus balance and must be wagered a specified number of times before it can be converted to withdrawable cash. Full terms are available on the 1xbeat Promotions page.

Wagering requirements mean you need to wager your bonus amount a set number of times (e.g., 30x) before it becomes real withdrawable PKR. For example, a Rs 1,000 bonus with a 30x requirement means you must wager Rs 30,000 in qualifying games. You can track your wagering progress in real time from the Bonuses section of your 1xbeat account. Note that different game types may contribute at different rates — slots typically contribute 100%, while live casino games may contribute less.

No. Bonus funds on 1xbeat cannot be withdrawn until the applicable wagering requirements are fully met. If you request a withdrawal while an active bonus is still subject to wagering, you will be prompted to either complete the wagering or forfeit the bonus before the withdrawal proceeds. Forfeiting the bonus cancels it permanently — you cannot reclaim it after forfeiture. Real money funds deposited separately are always withdrawable independently of bonus status.

Yes. 1xbeat runs regular promotions for existing players including reload bonuses on deposits, free spins for new slot releases, enhanced odds on PSL and international cricket matches, and seasonal tournaments with PKR prize pools. Promotions are updated regularly on the 1xbeat Promotions page and communicated via SMS to your registered Pakistani mobile number — provided you have not opted out of marketing communications in your account settings.

Bonuses on 1xbeat can be cancelled if the specific promotion terms are violated — common reasons include attempting to withdraw before wagering requirements are met, placing bets that do not qualify towards wagering (e.g., low-odds accumulators on sportsbook), using multiple accounts, or being identified as engaging in bonus abuse. If you believe your bonus was cancelled in error, contact 1xbeat support with your account details and our team will review the case within 24 hours.

The minimum age to register and use any 1xbeat service — including sports betting, live casino, and slots — is 18 years old. Age is verified through the mandatory KYC process using your Pakistani CNIC. Any account found to belong to a person under 18 will be closed immediately and all funds will be returned where legally permissible. There are no exceptions to the 18+ rule on 1xbeat.

Log in to your 1xbeat account, go to Account Settings, and open the Responsible Gaming tab. Select Self-Exclusion and choose your preferred period: 6 months, 1 year, or permanent. The exclusion activates immediately — your account is locked, login is blocked, and all marketing communications stop. Self-exclusion cannot be reversed early by design, to give you the protection you need. For urgent exclusion assistance, contact 1xbeat support directly.

Yes. 1xbeat offers deposit limits on a daily, weekly, or monthly basis, all denominated in PKR. You can set or reduce a limit at any time in the Responsible Gaming section of your account settings — reductions take effect immediately. Increases to an existing deposit limit require a 24-hour review period, which is intentionally in place to discourage impulsive decisions during a session. Loss limits, session time limits, and reality check reminders are also available.

Yes. 1xbeat uses SSL/TLS encryption for all data in transit and encrypts sensitive fields — including CNIC data and financial identifiers — at rest. Access to personal data is restricted to authorised staff on a strict need-to-know basis. 1xbeat does not sell or rent your data to third parties for marketing purposes. Full details of how your data is collected, stored, and used are outlined in the 1xbeat Privacy Policy.